Chenven, L., and L. Dresser. Turn up the HEET!. COWS, 2014.
Between 2008-2014, Washington State has invested more than $11 million dollars in Hospital Employee Education and Training (HEET) projects to advance health care workers’ careers. This report takes a step back from the day-to-day operation and programs and take a broader view of HEET. With the perspective provided by multiple projects and partners on the ground, HEET adds up to much more than a simple count of students trained. At its core, the innovation of HEET is the partnership of labor, management, and education. Most of the impressive educational and student support strategies that have come from HEET are generated, forged, leveraged, and supported in that partnership. HEET has profoundly transformed workers lives. HEET has transformed systems as well, with innovations cascading out to change education and workforce development throughout the state. This report takes stock of the overall meaning and impact of six years of HEET based on review of existing annual evaluations and retrospective interviews with dozens of leaders, stakeholders, and implementers of HEET projects.